Effective Date: 1 January 2025 Last Updated: 1 January 2025
Lekki Shortlet Apartments operates from Lekki Phase 1, Lagos, Nigeria. This Privacy Policy explains what personal information we collect from you, how we use it, and your rights regarding that information.
By using our website or making a booking with us, you agree to the terms of this policy. If you do not agree, please do not use our website or services.
We take your privacy seriously. We collect only what we need, we store it securely, and we do not sell it to anyone.
We collect personal information in two ways: information you give us directly, and information collected automatically when you use our website.
Information You Provide Directly
When you make a booking enquiry or complete a reservation, we may collect:
When you contact us via WhatsApp or email, we retain the content of that communication for the purpose of managing your enquiry or booking.
Information Collected Automatically
When you visit our website, we may collect:
This information is collected through standard web analytics tools and is used in aggregate to understand how visitors use the site. It is not linked to your personal identity.
We use the information we collect for the following purposes:
To process and manage your booking. We use your name, contact details, and booking dates to confirm your reservation, send check-in instructions, and communicate with you throughout your stay.
To respond to enquiries. When you contact us, we use your information to respond to your questions and provide the information you requested.
To improve our service. We use aggregated website data to understand which pages and features are most useful and to improve the overall experience for future visitors.
To send relevant communications. If you have stayed with us or made an enquiry, we may contact you with information about availability, promotions, or updates relevant to your stay. You can opt out of these communications at any time by replying to any message and asking to be removed.
To meet legal obligations. We may use or disclose your information where required by Nigerian law or in response to a lawful request from a government authority.
We do not use your personal information for any purpose beyond what is listed above without your explicit consent.
We do not sell your personal information. We do not share it with third parties for their own marketing purposes.
We may share your information in the following limited circumstances:
Service providers. We may share information with trusted third parties who assist us in operating the website or managing bookings, such as payment processors or email service providers. These parties are contractually required to protect your information and use it only for the purpose of providing services to us.
Legal requirements. We may disclose your information if required to do so by law, court order, or a lawful request from a Nigerian regulatory or government authority.
Business transfers. In the event that Lekki Shortlet Apartments is sold or transferred to another party, your information may transfer as part of that transaction. You will be notified in the event of such a change.
We retain your personal information for as long as necessary to fulfil the purposes described in this policy.
Booking records are retained for a minimum of two years for business and tax purposes. After this period, records are deleted or anonymised unless a longer retention period is required by law.
If you request deletion of your data and there is no legal obligation requiring us to retain it, we will delete it within 30 days of your request.
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, and disclosure. These steps include limiting access to personal data to staff who need it to perform their role, using secure channels for communications containing sensitive information, and maintaining reasonable physical and electronic security measures.
No method of transmission over the internet is completely secure. While we do our best to protect your information, we cannot guarantee its absolute security.
Our website may use cookies. Cookies are small text files placed on your device when you visit a website. They help the website remember your preferences and understand how you navigate the site.
We use cookies for the following purposes:
Analytics. To understand how visitors use our website and identify areas for improvement. This data is aggregated and not linked to individual identities.
Functionality. To remember selections you have made, such as date inputs in the availability checker.
You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on the site.
Our website may contain links to third-party websites, including social media platforms and map services. This Privacy Policy does not apply to those websites. We encourage you to read the privacy policies of any external site you visit.
Our service is not directed at children under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
You have the right to:
Access your information. You may request a copy of the personal information we hold about you.
Correct your information. If any information we hold is inaccurate or incomplete, you may ask us to correct it.
Delete your information. You may request that we delete your personal information, subject to any legal obligations we have to retain it.
Withdraw consent. Where we rely on your consent to process your information, you may withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
Object to communications. You may opt out of any marketing or promotional communications from us at any time.
To exercise any of these rights, contact us using the details in Section 12 of this policy. We will respond within 30 days.
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy, or if you wish to exercise your rights under this policy, please contact us:
Lekki Shortlet Apartments Lekki Phase 1, Lagos, Nigeria Email: hello@lekkishortletapartments.com WhatsApp: 08XX XXX XXXX
Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
Book your stay directly and get instant confirmation. Flexible dates, multiple apartment types, and a team that picks up the phone.
We have been hosting guests since 2020. Business travellers, diaspora visitors, and families all choose us when they want comfort without compromise.